To start with, Todd (the owner) came out initially and talked about what I wanted to do. I told him I was having trouble choosing a color and he showed me some samples and even drove me around my neighborhood so we could see if there were any existing roof on homes that I might like. He was very patient about the whole thing. We found a couple that I liked and he suggested two color combos he had that he thought I would like. I finally chose one after thinking about it for a couple of days and we scheduled the job. There was a crew of four who showed up every day ON TIME and got to work. They were efficient, were careful about what they were doing, very courteous, and answered any questions I had as the work progressed. They cleaned up each day before they left so there was nothing on my driveway that might puncture my car tires. Jay, the crew leader, was really, really great. He was the last to leave every day and made sure I was happy with what was going on. I would recommend this company whole-heartedly. I got exactly what I asked for. Thanks Todd!!!!
Checklist:
Did we do everything we agreed to do? Yes
Did we clean up after ourselves? Yes
Did we complete the job in a timely manner? Yes
Would you have us back again? Yes
Would you refer us to your friends? Yes
Was your customer service representative knowledgeable? Yes
~ Susan, Salem Oregon
[5 Stars]
